For the 222 million women who have an unmet need for modern contraception, increasing access to high-quality family planning services is essential.
As countries work to scale up the number of health workers, it also makes sense to focus on the existing workforce. In-service training can improve the quality of family planning services by updating health workers’ knowledge, but it is often expensive and requires providers to leave their posts during the training.
CapacityPlus developed and deployed an innovative mLearning system to deliver refresher training to family planning providers. The system, which uses a combination of interactive voice response technology and SMS text messaging, was piloted among 20 midwives, nurses, nursing assistants, and health agents in Thiès Region, Senegal.
A new publication, Use of an Interactive Voice Response System to Deliver Refresher Training in Senegal: Findings from Pilot Implementation and Assessment, shows how the mLearning system delivered training via simple mobile phones and was found to be feasible, well-liked by participants, and associated with sustained gains in knowledge.
Read the new report (http://www.capacityplus.org/files/resources/ivr-system-refresher-training-senegal.pdf) and a related article (http://www.capacityplus.org/new-publication-spotlight-interactive-voice-response-system-refresher-training-senegal).
Carol Bales | Communications Officer
IntraHealth International | Because Health Workers Save Lives.
6340 Quadrangle Drive, Suite 200 | Chapel Hill, NC 27517
t. +1 (919) 313-9174 | m. +1 (919) 360-4031
AfroPHC 